Who is responsible for arranging customs and harbor services, provisions, and pilots/tugs?

The shipping agent plays a crucial role in coordinating various services for a vessel in port. They are primarily responsible for arranging customs clearance, harbor services, provisions, and the necessary pilot or tug services that a ship may require upon arrival or departure from a port. Shipping agents operate as intermediaries between the ship's owners or operators and the port authorities, ensuring that all logistical needs are addressed efficiently.

In carrying out these responsibilities, shipping agents must have detailed knowledge of local port operations and regulations, which allows them to navigate the complexities of maritime logistics. This includes managing the paperwork required for customs, scheduling and coordinating tugs and pilots, and ensuring that the vessel is supplied with provisions during its stay. Their role is critical in facilitating smooth operations and minimizing delays in port.